Leadership and Management

Caroline Jens on Finding, Hiring and Retaining Talent

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Caroline Jens on Finding, Hiring and Retaining Talent


Caroline Jens has possibly a unique background – over 25 years of finance and ​nearly 10 years in child care, with some amazing achievements, such as reducing the turnover rate in a child care business from 45% to under 15%, whilst also tripling their profits.

In this interview, Caroline explains how to find quality staff, turn them into a successful hire (keeping within budget!), building a good team and then maintaining this. 

Caroline now supports and consults childcare centers across the US through her company – Child Care Biz Help.

Find Caroline’s website here:

And her great free resource offer for Early Years TV viewers here:


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Kathy Brodie

Kathy Brodie